SERVICES AND FACILITIES

At WhiteWater World we aim to make sure you have a great and care-free time.

We offer a wide range of Guest Services and Facilities, and if there's anything we don't cover in the list below, please enquire at the Guest Services in park.

Transport and access

  • Rail, coach, bus and transfer services (operated by external companies).
  • Priority taxi bookings service.
  • Bus and coach stop on site.
  • Railway station within 1km with transfers.

    • Medical

    • Registered nurse on-site at all times during operating hours.
    • First aid room in park.

    Directional and information

    • Complimentary in-park maps.
    • Directional maps and signage.
    • In-park map in three different languages.

    Cultural

    • In-house cultural training for staff.
    • In-house tour guide training.
    • 59 bilingual staff covering 21 languages.
    • Foreign currency exchange.

    Guest

    • Group and bookings services.
    • On-line ticket sales
    • Lost parents recovery service.
    • Stroller and wheelchair hire.
    • Kodak Picture Maker units for digital photo processing.
    • Shaded eating and play areas.
    • Eftpos and ATM's.
    • Disabled toilets.
    • Parenting rooms.
    • Drinking fountains.
    • 558 lockers, coin or wristband operated.
    • Lost property.
    • Free car parking.
    • 3 Food & Beverage outlets.
    • Merchandise shop.
    • Photo kiosk.
    • Vending carts and machines.